Privacy Policy
Catch The Fire is committed to protecting your privacy. We strive to exceed industry best practices while giving visitors a safe and engaging online experience. This Statement of Privacy applies to the Catch The Fire website and governs data collection and usage. By using the Catch The Fire website, you consent to the data practices described in this statement.
Collection of your Personal Information
You directly provide Catch The Fire with most of the data we collect. Data is collected and processed from activities such as registering for an event, purchasing products from Attwell Books, providing feedback by voluntarily completing a survey, or using our website via your browser’s cookies.
Personally identifiable information which we collect may include but is not limited to your email address, name and phone number. We request this information for the purpose of keeping you informed, communicating with you, responding to your requests/enquiries, and improving our services.
Website analytics which we collect through the use of cookies include information about your browser, network, and device, web pages you’ve visited prior to coming to this website and your IP address. This information may also include details about your use of this website, including: Clicks, Internal links, Pages visited, Scrolling, Searches and Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. More information about how we use your personal information is detailed below.
Use of your Personal Information
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Catch The Fire collects and uses your personal information to operate the Catch The Fire website and deliver the services you have requested. Catch The Fire also uses your personally identifiable information to inform you of other products or services available from Catch The Fire and its affiliates. Catch The Fire may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Catch The Fire does not sell, rent or lease its customer lists to third parties. Catch The Fire may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Catch The Fire may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Catch The Fire, and they are required to maintain the confidentiality of your information.
Catch The Fire does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Catch The Fire keeps track of the websites and pages our customers visit within Catch The Fire’s domains, in order to determine what Catch The Fire services are the most popular. This data is used to deliver customized content and advertising within Catch The Fire to customers whose behavior indicates that they are interested in a particular subject area.
Catch The Fire websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Catch The Fire or the site; (b) protect and defend the rights or property of Catch The Fire; and, (c) act under exigent circumstances to protect the personal safety of users of Catch The Fire, or the public.
Storage and Transmission of Your Personal Data
Catch The Fire ensures that technical and organisational measures are in place to provide the highest standards of confidentiality, integrity, and availability on and off premise. Off premise data is entrusted with highly reputable third party services that make security their highest priority. On premise data is secured , Catch The Fire employs data security and minimisation, this includes anti-virus, user authentication services and encryption of data at rest and in motion.
Catch The Fire has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.
Catch The Fire will keep your personal data for 7 years.
Use of Cookies
The Catch The Fire website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Catch The Fire services or websites you visit.
Security of your Personal Information
Catch The Fire secures your personal information from unauthorized access, use or disclosure using best in class service providers and technologies and in accordance with regulations including GDPR. Catch The Fire manages the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted, it is protected through trusted third party services which use encryption, and using technologies such as the Secure Socket Layer (SSL) protocol.
What are your data protection rights?
Catch The Fire would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Catch The Fire correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.
The right to erasure – You have the right to request that Catch The Fire erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Catch The Fire restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Catch The Fire’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Catch The Fire transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: ts.toronto@catchthefire.com
Changes to this Statement
Catch The Fire will occasionally update this Statement of Privacy to reflect company and customer feedback. Catch The Fire encourages you to periodically review this Statement to be informed of how Catch The Fire is protecting your information.
Other Websites
Catch The Fire encourages you to review the privacy statements of websites you choose to link to from Catch The Fire so that you can understand how those websites collect, use and share your information. Catch The Fire is not responsible for the privacy statements or other content on websites outside of the Catch The Fire and Catch The Fire family of websites.
Contact Information
Catch The Fire welcomes your comments regarding this Statement of Privacy. If you believe that Catch The Fire has not adhered to this Statement, please contact Catch The Fire at mail@catchthefire.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.